The Grayson Hotel Miami Downtown

Great views of the Port of Miami

Pros: Very friendly greeting on arrival and all staff very pleasant throughout the stay. The rooftop pool was wonderful. The food and service in the restaurant were excellent both for dinner and breakfast. Miami Cruise Terminal is 1.8 miles away and can be walked from the hotel.

Cons: A bit noisy because of both local building work and the location of the hotel on Route1, this would not however prevent us from returning to stay in the future.

We really liked the hotel

Pros: Excellent location, very friendly and helpful staff. The room was good and clean, and the bed was comfortable.

Cons: There is no soundproofing at all, which can be an issue if you’re sensitive to noise.

Fabulous

Pros: The Room was large clean facilities were good - thee staff excellent we were well looked after

Cons: Room size. Facilities position and staff

Amazing and worth staying at

Pros: The location is great , the Reciption and concierge are wellcoming and will never forget the very professional and caring General Manager Veronika Mirkina who sent an email to check if I am comfortable in my stay , and she immediately took action on the suggestions I gave

Cons: I like everything but it would be great if their breakfast changed to be buffet system . It would also be great in the car paring fees are waived or reduced for the hotel residents

Modern hotel with spacious room in a central location.

Pros: Spacious room. Helpful with bag storage. Efficient staff.

Pros: The concierge team were excellent and really responsive to requests. There was a small issue with our fridge and the team arranged for an engineer to come within less than 30 minutes. They made the stay very pleasant and smooth as possible.

Cons: The restaurant staff needed to be a bit more clear on what was available on the menu for the day at the start of the dining experience . As on some of the days certain dishes weren’t there and it felt disappointing after having made the choice.

Great hotel - will definitely stay again. Fabulous staff

Pros: Very spacious rooms - great facilities - convenient location

Cons: Shower floor was very slippery

Pleasant. I will definitely recommend this hotel to friends and family.

Pros: The front desk staff who checked us in was friendly and got us assistance for our luggage to our rooms. We even got upgraded, this was a pleasant surprise.

Perfect pre cruise hotel

Pros: Perfect location for pre cruise hotel. Pre book your uber to get it for a fraction of on the day prices.

Good hotel, let down by breakfast

Pros: Room was fine and the swimming pool area was amazing. Would have like a

Cons: Would have like tea making facilities as well as a coffee machine Also not much choice for breakfast and you were only allowed one drink so had to choose between a hot drink or a juice. Only hot drink option in the breakfast package was coffee. Tea was extra and only options were green tea or Earl Grey. (No reular black tea)