Yousif
8/10
Saudi Arabia 🇸🇦
An extra sofa in living room will be great
Pros: The room was large and spacious with great facilities in the room.
Cons: The hotel corridors do not have air conditioning which causes a bad smell in some floors near the pool floors. Elevators smelled bad
Julie
8/10
Canada 🇨🇦
Pros: Loved the outside space w/junior suite with terrace Enjoyed the complimentary bikes for an hour taking a ride all along the promenade Thanks Tony for ride to Joe's for dinner 😎
Cons: Outside terrace could use some maintenance Last night road construction noise outside
Elizabeth
10/10
United Kingdom 🇬🇧
A fantastic holiday, we had a lovely stay thank you!
Pros: Great location, rooms cleaned daily. Staff very friendly, helpful and attentive to our needs. Good choice of breakfast menu included in overall price. Beachfront and poolside facilities both excellent.
Cons: N/A
Nicola
10/10
United Kingdom 🇬🇧
Even better than I imagined. I wish I could go back.
Pros: Lovely roof pool, not too busy so always had a bed space when we went out each morning. Nice touch having suncream available for guests. Perfect views. Our room was amazing. Huge bathroom, great kitchen, washer and dryer, two toilets. Cleaning services did a beautiful job every day. Lovely restaurant staff, very accommodating. Child friendly.
Cons: My only downside was the terrace was a little tired. Everything was fantastic.
Li-kuang
8/10
Taiwan 🇹🇼
The overall experience is very nice, but there is still room for improvement.
Pros: The room was beautifully decorated with a stunning view from both the room and the rooftop pool. It even features a Marshall speaker that allows travelers to relax in the room. The sound insulation from both other rooms and the street is perfect; you rarely hear any noise from outside the room. The breakfast is excellent, and the front desk staff is also amazing.
Cons: After checking out, I was charged $84 USD, even though I didn't use anything from the mini bar. I called the hotel to ask about the bill, and they said they would investigate and get back to me. Several days went by, and when I tried to contact the hotel again, no one answered the phone. Eventually, the bill was refunded, but I'm still puzzled as to why I was initially charged. Also, it's frustrating that nobody is responding to my messages on Booking.com after I reported the issue. I ordered a product and had it delivered by UPS to the hotel. However, when I checked in, the hotel couldn't locate the package and claimed they hadn't received it. After contacting UPS, they provided proof that the package was delivered to the front desk. UPS staff tried to help me call the hotel to locate the package, but they were unable to get through. It's frustrating that no one at the hotel is answering the phone.
Małgorzata
10/10
Poland 🇵🇱
Pros: Room , location, restauran, pool everything is perfect.
Wences
10/10
United States 🇺🇸
Beautiful! Better than expected.
Pros: We had a beautiful Penthouse sweet. Pool area was great, but if you want any shade bring your own umbrella or get there early to reserve a cabana. Drinks are also pricey at the pool bar.
Cons: We were told $65 for our ride from the hotel to MIA airport. The car service is a third party they coordinate with, but we were charged $112 once arriving. We would have ubered had we known.
Laura
8/10
United Kingdom 🇬🇧
Great
Pros: Location , convenient, great size room. Comfortable bed and pillows.
Cons: Lacks a touch of luxury but great value.