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From:
matt.jacobs@ni.com
Subj: Thanks to the staff at the
Casablanca Hotel
Date: Wed May 10, 2006 4:57 pm
To: Richard_Schecher@casablancaontheocean.com,
David_Hess@casablancaontheocean.com,
Richard_Evans@casablancaontheocean.com,
Jasmin_Herazo@casablancaontheocean.com
Hello
I just wanted to send an e-mail to compliment
the staff at the Casablanca on the Ocean on
Miami Beach.
Last week, I surprised my wife with a trip from
Texas to Miami for our 20th anniversary. A
few weeks prior, I called Elizabeth to make
reservations - the process was extremely smooth;
she explained my room options, I made a
selection, and the confirmation e-mail arrived
quickly. She gave me a great price on the
room for three days and explained all the
amenities within walking distance.
Once we arrived, Danny at the front desk was
extraordinarily helpful - from getting us ice to
chill some champagne, to helping arrange car
rental, to providing towels, and even sending up
a spare TV remote control when we thought we had
misplaced ours. I'm not sure if Danny
lives behind the front desk - it seemed like
whenever we had a question or needed something,
he was there.
I'm not sure how many hours we spent in the
evenings with the windows open, just admiring
the view of the Atlantic Ocean. The
spectacular view and the staff at the Casablanca
on the Ocean made this a trip that we're going
to remember for years to come. Thanks for
making our 20th anniversary so memorable.
Best regards,
Matt Jacobs |