From:  matt.jacobs@ni.com
Subj:  Thanks to the staff at the Casablanca Hotel
Date:  Wed May 10, 2006 4:57 pm
To: Richard_Schecher@casablancaontheocean.com, David_Hess@casablancaontheocean.com,
Richard_Evans@casablancaontheocean.com, Jasmin_Herazo@casablancaontheocean.com

Hello

I just wanted to send an e-mail to compliment the staff at the Casablanca on the Ocean on Miami Beach.

Last week, I surprised my wife with a trip from Texas to Miami for our 20th anniversary.  A few weeks prior, I called Elizabeth to make reservations - the process was extremely smooth; she explained my room options, I made a selection, and the confirmation e-mail arrived quickly.  She gave me a great price on the room for three days and explained all the amenities within walking distance.

Once we arrived, Danny at the front desk was extraordinarily helpful - from getting us ice to chill some champagne, to helping arrange car rental, to providing towels, and even sending up a spare TV remote control when we thought we had misplaced ours.  I'm not sure if Danny lives behind the front desk - it seemed like whenever we had a question or needed something, he was there.

I'm not sure how many hours we spent in the evenings with the windows open, just admiring the view of the Atlantic Ocean.  The spectacular view and the staff at the Casablanca on the Ocean made this a trip that we're going to remember for years to come.  Thanks for making our 20th anniversary so memorable.

Best regards,
Matt Jacobs